Fever Bingo Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you register and play at Fever Bingo. We take your privacy seriously and set out below the types of information we hold, how we use it, who we may share it with and the choices and rights available to you.

Types of data we collect

Personal data

When you register an account we collect personal details such as your name, date of birth, postal address, email address and telephone number. We also collect identity documents and verification information where required for age and identity checks, and payment details needed to process deposits and withdrawals.

Technical data

We collect technical information about your device and connection, including IP address, browser type and version, device identifiers, operating system, screen resolution and language settings. This helps us deliver and improve our service and detect fraud or abuse.

Transactional data

We keep records of your account activity, deposits, withdrawals, bets, wins and losses, game history, bonus activity and any interactions with customer support. These records are necessary for account management, regulatory compliance and resolving disputes.

How we use your information

We use personal and technical data to operate your account, process payments, carry out identity and anti-money‑laundering checks, prevent fraud and abuse, and meet our legal obligations. Transactional data is used to administer bets and payouts, maintain records and provide customer support. We may also use aggregated or anonymised data for service analysis, product development and reporting.

Data protection practices

We implement appropriate technical and organisational measures to protect your data, including encryption in transit, access controls and regular security assessments. Access to personal information is restricted to staff and service providers who need it to perform their duties. We retain data only for as long as necessary for operational, legal and regulatory purposes.

Cookies and tracking technologies

We use cookies and similar technologies to enable site functionality, remember preferences and understand how our site is used. Some cookies are essential for account security and transactional processes, while others are used for analytics and performance. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality.

Information sharing and third parties

We share information with third parties where necessary to operate the service, such as payment processors, identity verification providers, game and platform suppliers, analytics partners and fraud prevention services. We may also disclose information to comply with legal obligations, respond to lawful requests and protect our rights or the safety of others.

User rights

You have rights under applicable data protection law, including the right to access the personal data we hold about you, request correction of inaccurate information, request deletion in certain circumstances and object to or restrict processing. Where applicable, you may also request a copy of your data in a portable format.

Access, correction and deletion

To exercise any of these rights please contact our privacy team at [email protected]. We will verify your identity before responding and aim to respond within a reasonable time. Some requests may be limited by legal or regulatory requirements, for example where we must retain records for compliance.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will publish any revised policy on the site and, where appropriate, notify you of material changes by email or account message.