Need Help? Contact Us
Need a hand? Our support team is here to help with questions, account-related issues, technical concerns or general feedback. Whether you need help logging in, checking a withdrawal or reporting a site problem, we’ll point you in the right direction. Contact us via email, phone or our online help centre for timely assistance. We aim to respond promptly and will work with you to resolve issues quickly and clearly.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (email, replies within 24 hours on working days) |
| General Enquiries | [email protected] (email for account questions) |
| Affiliate Enquiries | [email protected] (partner applications and rates) |
| Payments | [email protected] (withdrawal and payment queries) |
| Privacy | [email protected] (data protection and security) |
| Phone | +44 20 7946 4823 (calls and SMS) |
| Working hours | Mon-Fri, 09:00-18:00; Sat, 10:00-16:00 |
Contact Us by Email
Email is our preferred contact method for detailed requests, account issues or cases that require explanations or documents. Please send messages to [email protected] with a clear subject line and current contact details so we can process your request without delay. Attaching relevant documents and stating your account username speeds up verification and helps us resolve matters faster.
Submit Your Inquiry
Response Time
Our support team aims to respond to most enquiries within one business day. Simple questions and account requests are usually handled quickly, while more complex matters - such as security checks or payment investigations - may take longer depending on the issue. Urgent account or withdrawal problems are prioritised and we will keep you updated on progress until a resolution is reached.
Feedback
Help us make Fever Bingo better, we welcome your feedback, suggestions and ideas. Tell us about site features, game selection, promotions or anything that would improve your experience. All submissions are reviewed carefully by our team and used to shape service updates and product improvements. Your input helps us keep the site simple, safe and enjoyable for all players.