Terms of Use

This page sets out the rules and conditions that govern use of Fever Bingo. It explains the relationship between us and our users, our respective responsibilities and the main terms that apply when you register, deposit, play and withdraw. By using the site you agree to these terms and any updates we publish.

Account responsibilities

When you open and use an account with us you must provide accurate, current information and keep your login details secure. You are responsible for all activity on your account and must not share access with others. We may require identity and address documents to verify your account before allowing withdrawals or where required for security, compliance or risk checks.

We may impose account limits, temporary restrictions or full suspension where required for safety, suspected fraud, bonus abuse or compliance with our policies. If we suspend or close an account we will tell you why where practicable, and any withheld funds will be handled in accordance with these terms and applicable rules.

Eligibility requirements

To register you must meet the minimum age and residency requirements applicable where you play. You must not hold more than one account and must not register from jurisdictions where our services are restricted. If we reasonably suspect you are not eligible we may close your account and return any funds in line with our verification checks and these terms.

Acceptable platform use

You must use the site lawfully and not attempt to disrupt services, tamper with software, or use automated systems to access games. Any attempt to manipulate games, results or promotional mechanics will be treated as a breach and may lead to account closure and forfeiture of funds and bonuses. Communication through in‑site chat must be civil; abuse or harassment of staff or other users is not permitted.

General bonus and promotion rules

Promotions and bonuses are subject to separate terms which form part of these conditions. Bonuses are typically conditional on qualifying deposits and may carry wagering requirements, game restrictions, stake limits and maximum withdrawal caps. We may limit or withdraw offers for any customer where there is suspected abuse, multiple accounts or breach of promotional rules.

Claiming and using bonuses

To claim a promotion you must follow the stated opt-in process and meet the eligibility criteria. Bonus balances and winnings from promotional play may be held in a bonus wallet until wagering requirements are met. Failure to comply with promotion rules may result in cancellation of the bonus and related winnings.

Deposits and withdrawals

Payment methods available to you are shown in the cashier. We process deposits immediately where possible; withdrawals are subject to verification and review and may be declined or delayed while checks are completed. You must withdraw funds to verified payment methods unless otherwise agreed. We reserve the right to apply minimum and maximum limits and to split large payouts into instalments where necessary.

Dispute resolution

If you have a complaint about your account, a promotion or a payment, contact our support team via the site so we can investigate. We will aim to resolve disputes promptly and fairly. If you remain dissatisfied you may have access to an independent dispute resolution process or relevant external body depending on your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Any material changes will be published on the site and notified to you where appropriate. Continued use of your account after changes are published constitutes acceptance of the revised terms. If you do not accept the changes you should stop using the service and close your account.